At Gitanjali Today, we are committed to maintaining transparency, accountability, and ethical standards in all our content. To ensure responsible journalism and to address concerns from our readers, we have established a clear and effective Grievance Redressal System.

This mechanism allows individuals to report content-related issues, violations, inaccuracies, or concerns about any material published on our platform.

1. Purpose

The purpose of this Grievance Redressal Mechanism is to:

• Provide a structured process for users to raise concerns.

• Ensure timely and fair resolution of issues.

• Maintain the integrity, accuracy, and reliability of our published content.

• Comply with applicable laws, including digital media ethical guidelines.

2. Grievance Officer

Name: Shyam Bachan Yadav
Designation: Grievance Officer
Email: geetanjalitodaynews@gmail.com
Phone: 9110065985, 9709250017
Address: VILL-PUTUR PO-KATHARKALAN-PSDHURKI-DISTIC-GARHWA-JHARKHANAD

The Grievance Officer is responsible for receiving, reviewing, and addressing complaints related to the content published on Gitanjali Today.

3. How to File a Grievance

To submit a grievance, please include the following details:

1. Your Full Name

2. Email Address / Phone Number

3. Detailed Description of the Grievance

4. URL/Link of the Content in Question

5. Nature of the Concern
   (e.g., factual error, defamation, copyright issue, privacy violation, misleading content, etc.)

6. Supporting Documents/Evidence (if any)

You may send your grievance via email to our official grievance officer at:
E-mail:-  geetanjalitodaynews@gmail.com

4. Response Timeline

• The Grievance Officer will acknowledge your complaint within 24–48 hours.

• A thorough investigation will be conducted.

• Geetanjali Today will aim to resolve or respond to the grievance within 15 days from the date of receipt.

If additional time is required, the complainant will be duly informed.

5. Resolution Process

Upon receiving a complaint:

1. The Grievance Officer will examine the issue.

2. The concerned editorial or content team will be notified.

3. If the complaint is found valid, corrective action may include:

   • Content correction

   • Content removal

   • Clarification or update

   • Editorial review

4. A final response will be sent to the complainant with details of the action taken.

6. Escalation

If you are not satisfied with the resolution, you may request a review of the decision by the senior editorial management of Gitanjali Today.

7. Abuse of the Grievance Mechanism

Filing false, misleading, or malicious complaints is strictly prohibited.
Gitanjali Today reserves the right to reject complaints that:

• Are incomplete

• Are filed in bad faith

• Lack evidence

• Do not relate to content published on our platform

8. Commitment to Ethical Journalism

Gitanjali Today follows responsible journalism practices and adheres to applicable media ethics guidelines. We encourage our readers to bring any concerns to our attention so we can continue to improve transparency and accountability.